Claims form

Your information

First name

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Last name

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Email has invalid format

Repeat email

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Email does not match

Details

Property Irregularity Report

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Damage Report

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Flight

Please tell us which flight your request refers to:

Airline

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Datum leta

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From

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Broj leta

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Ticket number

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Bank account (for the settlement)

Please provide your bank details in case your complaint leads to a refund, and attach the relevant receipts or invoices. We are committed to keeping bank details safe

Account owner's name

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Account owner's address

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Bank name

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Account number

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IBAN

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Currency

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SWIFT CODE/BIC

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Potvrđujem da su gore navedeni bankovni podaci tačni i verodostojni. Prihvatam da Air Montenegro umanji naknadu stete za iznos koji je banka zadržala prilikom transfera zbog pogrešnih bankovnih instrukcija sa moje strane.

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Address

Address type

Home address Temporary address

Street and house no.

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Appartment, entrance, building

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Additional address info

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Zip/Postcode

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city

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Country

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Upload necessary files

Copy of boarding pass

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EMD

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Copy of baggage tag(s)

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Property Irregularity Report

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Copy of receipt(s)/proof of purchase

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Damage Report

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Copy of receipt(s)/proof of purchase for the missing items

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Damage Report

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Copy of receipt(s)/proof of purchase for the damage baggage

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Photos of damaged baggage

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Supported file formats: .jpeg, .gif, .png and .pdf

Maximum filesize per document is 2mb

Additional claim description

Claim details

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I hereby give my APPROVAL that Company can state my personal data, collect, use and process them in accordance with Law on personal data protection, as administrator, user and processor.

I also declare that I voluntarily give my personal data to the Company, that I am familiar with the purpose of data collection, the way that Company will use this data and with possibility to repeal my approval, in which case I accept to bear legal consequences.

I confirm that the above details are accurate and not misleading and I acknowledge that Air Montenegro:

May ask for further verification or documentation to substantiate my claim;
Reserves its rights against me if I attempt to make a fraudulent claim.

This document is valid without signature of complaining party. Person that is submitting this appeal is confirming that it is authorized and relevant for submission.

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Reservation Code
Last name

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